BAS training is a required stage after system implementation, without which it is impossible to achieve a real result from business automation.
Even a perfectly configured system will not work efficiently if employees do not understand the process logic and make mistakes in daily work.
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What BAS training includes
Working in the system
Learning the interface and basic functions
Business processes
Performing company tasks in the system
Typical operations
Daily user work scenarios
Errors
How to avoid critical mistakes
Control
Checking data correctness
Practice
Working on real business tasksWhy the system does not work without training
The main reason implementation fails is not the technology, but the users. Employees continue working “the old way” and do not use the system’s capabilities.
This leads to errors, incorrect data and loss of control over business processes.
Training makes it possible to switch to the correct work model and get a real effect from implementation.
What the company receives after training
- fewer errors in work
- faster task completion
- control of data and processes
- effective use of the system
- fewer support requests
How training is carried out
Analysis
Determining the users’ levelPreparation
Creating the training programTraining
Conducting sessions and practical workControl
Checking the resultsAdaptation
Assistance with work after launchSupport
Transition to contract supportTraining formats
Training can be conducted individually, for a group of employees or online. The format is selected depending on the business tasks and the number of users.
The main focus is on practice, not theory, so employees can start working in the system immediately.
Train your team to work in BAS
Get the result from system implementation
Training result
- fast employee adaptation
- reduced number of errors
- proper work with data
- effective use of BAS
- stable operation of business processes