Guarantees on hardware
When installing, configuring and running computer systems, we use the following hardware:
- Fujitsu Computers,
- HP,
- ESED,
- Microsoft,
- APC.
IMPULSE-IVC undertakes the organization of guarantee maintenance of the system. The minimum warranty period provided for computer systems is 3 years (on laptops, tablets and workstations) and 5 years (on server equipment). Warranty support for computer equipment is carried out by service centers of manufacturers. IMPULSE-IVC for its part can take over the organization of interaction with service centers.
Together, with the warranty IMPULSE-IVC provides the contract service.
The use of the service is profitable if the company does not have a system administrator's office and has a large amount of work or additional consultation demand. This service is used by modern companieswhich understand the efficiency of the transfer of auxiliary processes to a third-party firm (outsourcing).
The result is a reduction in losses associated with:
- frequent failures of computer equipment;
- errors in software work;
- interruptions in the functioning of local networks;
- forced downtime of the system;
- defeat in case of virus attacks.
Advantages of Contract Service:
- The IMPULSE-IVC experience in solving problems associated with the maintenance and operation of computer technology.
- Complexity of services: professionals in installing and configuring network equipment, installing software, and maintaining computer equipment are working to solve client problems.
- Complementarities: One person may not always be a good expert on software, hardware and network equipment. In IMPULSE-IVC there is a team of professionals who can solve any issue that arises from a customer.
Types of work
- Install and configure licensed system and application software (Windows, Microsoft Office, MS SQL, MS Exchange, antivirus software, utilities, drivers, etc.).
- Eliminating the reasons for poor software performance (crashes, hanging, etc.).
- Debugging of computer equipment.
- Installation, configuration, server support, network equipment.
- Diagnostics and minor repair of cable systems, local area networks.
- Preventive work (defragmentation, hard disk validation, anti-virus database updates, operating system optimization, data backup, etc.).
- User training.
- Telephone consultation line.
